Have you lost or forgetten your password? No problem. Simply enter/confirm your email address
into the form below and we will send you a message with instructions to recover your password.
What you need to know ...
This is a password recovery tool only. If you cannot remember the email address used to create your customer account on our website, you will need to provide a different email address and recreate your account.
You should receive an email message within minutes of pressing the Submit button. If you don't, check your spam or junk folder.
Hint! Click these question marks for assistance!
We're sorry, but we don't recognize that email address. It is not associated with
a customer account in our system. Please check the email address and try again.
If you do not have a customer account, yet please visit our new customer sign-up
form by clicking here:HERE
Please provide the email address you used when you first created a customer
account on our website. You must still have access to the email account
because we will send you a "verification code" used to retrieve
your Metro Institute password used on this website.
Yep! Just like that. Click the question marks for hints and help. When finished
click the "X" in the upper right corner of this pop-up box.